Client Support Specialist Job at JCW Group, New Canaan, CT

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  • JCW Group
  • New Canaan, CT

Job Description

We're currently recruiting for a Client Support Specialist to join a community orientated bank based in the CT area. The Client Support Specialist supports the bank in focusing on providing exceptional customer care for their customers. If you're looking to join a bank that cares about both their employees and their customer - please apply!

Responsibilities:

  • Handling client problems through directly finding a resolution or by referring to the proper individual or department
  • Supporting the sales team in preparing required documents to conclude sales
  • Providing exceptional support and service around all digital products to customers

Requirements:

  • Minimum of 1-3 years relevant experience in consumer, business banking or retail services in a customer facing role
  • Must be coming from a banking background. Strong understanding of banking products, services, and operations.
  • Excellent customer service and interpersonal skills.

For more information please email Megan at [email protected]

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