Job Description

An international manufacturer of food machinery and equipment is seeking an experienced General Manager to lead and oversee the operations of its U.S. small organization based in Philadelphia, PA.

This is a high-impact leadership role focused on strategic oversight, internal coordination, and team management, rather than aggressive sales development. T

he successful candidate will drive operational efficiency, ensure cross-functional collaboration with Japan headquarters, and guide the local team toward sustainable growth and profitability.

Visa sponsorship is available for qualified candidates.

Key Responsibilities

• Lead and manage all aspects of the U.S. operations, with a strong emphasis on sales performance, cost control, and profitability.
• Coordinate with Japan HQ and internal teams to handle customer inquiries, facilitate the machinery sales process, and support pre-/post-sales activities.
• Act as the bridge between U.S. operations and Japan HQ, participating in:
• Regular web meetings (a few times per month)
• Daily email communication with engineers, accounting, and management teams in Japan
• Develop and implement strategies to optimize costs and improve operational efficiency.
• Oversee and motivate a team of 7 U.S.-based employees, including:
• 5 non-exempt production and technical staff
• 2 administrative and support staff
• Make sound decisions regarding resource allocation, organizational structure, and business direction to support long-term growth.
• Cultivate a collaborative work environment that supports effective communication between U.S. and Japanese teams.

Requirements

• Proven leadership and management experience, preferably within the machinery or manufacturing industry.
• Familiarity with machinery products and related technical concepts (prior experience with a machinery manufacturer is highly preferred).
• Strong internal coordination and cross-functional communication skills.
• Demonstrated ability to lead and develop both production and office staff in a local U.S. setting.
• Bilingual proficiency in English and Japanese (business level required).
• Experience working in or with Japanese companies and cross-cultural environments is highly desirable.
• Flexibility to adjust working hours to accommodate communications with Japan HQ when necessary.

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