Job Description

We are seeking a polished, professional, and highly personable Receptionist to join our legal client's team in Cleveland. As the first point of contact for their visitors and clients, the ideal candidate will be well-spoken, polished, and capable of representing the company in a positive and professional manner. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

• Greet and welcome visitors, clients, and employees in a friendly, professional, and courteous manner.
• Answer and direct incoming phone calls, take messages, and ensure prompt follow-up.
• Manage and maintain the lobby area to ensure a welcoming atmosphere for all visitors.
• Handle incoming and outgoing mail, packages, and deliveries.
• Schedule appointments and coordinate conference room bookings for internal and external meetings.
• Provide administrative support to various departments as needed, including scheduling, data entry, and office organization.
• Maintain the office’s visitor log and ensure compliance with security protocols.
• Handle inquiries regarding office policies, amenities, and services.
• Collaborate with other team members to ensure smooth office operations and exceptional client service.

Key Qualifications:

• Exceptional verbal and written communication skills, with a polished and professional demeanor.
• Previous experience in a corporate or front-desk role required.
• Strong organizational skills and the ability to handle multiple tasks simultaneously.
• Ability to remain calm and professional under pressure or in high-volume situations.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain confidentiality and demonstrate professionalism at all times.
• Strong attention to detail and problem-solving abilities.
• Associate's degree or higher preferred.

Personal Attributes:

• Personable and approachable, with the ability to build positive relationships with visitors and colleagues alike.
• Proactive, self-motivated, and able to work independently with minimal supervision.
• A team player who contributes to the overall success of the office.
• Polished appearance and impeccable manners.

What We Offer:

• A dynamic and professional work environment.
• Competitive salary and benefits package.
• Opportunities for career growth and development.
• An inclusive, supportive company culture.

If you are a highly professional and articulate individual who thrives in a fast-paced environment, we encourage you to apply and join our team in Cleveland! You may also send your resume directly to [email protected]

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