Job Description

Loss Prevention Associate

Ready to join the dynamic world of luxury retail and play a pivotal role in ensuring customer satisfaction and operational excellence? A leading online retailer specializing in pre-owned luxury handbags, accessories, and jewelry is seeking a driven 3+ month temp., Loss Prevention Associate to join the team! This is your chance to shine in a fast-paced environment and make a tangible impact on our success!

Imagine being the champion of our customers, ensuring claims are processed swiftly and accurately. Your attention to detail and proactive approach will safeguard our inventory and maintain our reputation for exceptional service.

What’s in it for you?

• Join a Thriving Brand: Be part of a leading company in the pre-owned luxury market.
• Make a Real Impact: Your work will directly contribute to customer satisfaction and operational efficiency.
• Fast-Paced, Exciting Environment: Thrive in a dynamic and engaging workplace.
• Develop Valuable Skills: Enhance your claims processing, inventory control, and customer service skills.
• Growth Opportunities: Showcase your talent and open doors to future career advancement.

Your Responsibilities:

• Claims Champion: Process claims efficiently, meeting strict SLAs and ensuring customer satisfaction.
• Inventory Guardian: Perform monthly inventory monitoring controls and resolve discrepancies with cross-functional teams.
• Communication Ace: Monitor service desk emails and Slack, providing timely and accurate responses.
• Inventory Maestro: Participate in semi-annual physical inventories, contributing to accurate reconciliations.
• Project Powerhouse: Tackle ad hoc requests and special projects with enthusiasm and efficiency.

What You'll Bring to the Team:

• Claims/Inventory Expertise: Relevant experience in claims processing or inventory control.
• Tech Savvy: Proficiency in Microsoft applications, particularly Excel and Word.
• Communication Excellence: Effective written and verbal communication skills.
• Detail-Oriented Dynamo: Exceptional attention to detail and accuracy.
• Organizational Prowess: Strong organization, time management, and task prioritization skills.

Nice-to-Haves:

• Retail Experience: Experience in retail environments.
• Customer Service Skills: Proven experience in client service or claims processing.
• Salesforce Proficiency: Experience with Salesforce.com.

Ready to Be Our Claims & Loss Prevention Hero?

Don't miss this opportunity to join and contribute to our continued success! Apply now and let's discuss how your skills and enthusiasm can make a difference!

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.

Pay Scale of Starting Pay for role: $23-$26/hr.

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