Job Description

POSITION SUMMARY

The New Business Coordinator is responsible for all back-office support of the Wealth Management team including building and maintaining prospective and current client relationships through excellent customer service, organization, and attention to detail. The ideal candidate will have working knowledge of the investment industry in order to provide full account maintenance for clients, and complete back-office administrative duties.

ABOUT STRATEGIES FOR WEALTH MANAGEMENT

Our mission is to develop and implement a strategy for our clients to achieve their financial goals by investing and preserving wealth. We have a staff of dedicated team players who work well together and are willing to do whatever it takes to reach our goals and vision.

OBJECTIVES

• Responsible for maintaining client relationships by coordinating administration of complex fiduciary, investment management, estate settlement, guardianship, and/or custody accounts
• Respond to client inquiries and oversee transaction processing
• Receives service requests from clients and communicates to the team; obtains appropriate information from partners and clients to facilitate service changes or transactions
• Coordinates resolution of client issues; informs client of steps taken to resolve requests or problems
• Assists in account acceptance process, discretionary request analysis and process, compliance management and annual account review process
• Ensures appropriate documentation is collected, ensures systems information is up-to-date
• Ensures accurate set up and review of fees
• Develops and maintains a working knowledge of various business applications critical to relationship management including client on-line tools
• Identifies service efficiency enhancements, process improvements, and service delivery using creative and proactive measures
• Enter the application and handle all transfer paperwork to move the appropriate account (IRA, 401k, brokerage account) correctly
• Keep track of all paid and pending cases, and follow up with pending cases.

COMPETENCIES

• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• Knowledge of processing Annuities and/or Securities
• Must have the ability to use the basic functions of Excel and Microsoft Word.

EDUCATION AND EXPERIENCE

• GED or High School diploma preferred
• Must have a Securities License.
• Previous experience in Financial/ Insurance office administration or other related fields.

PHYSICAL REQUIREMENTS

• Prolonged periods of time sitting at a desk or computer

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Strategies for Wealth Management recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

Job Tags

Similar Jobs