Production Support Engineer Job at Themesoft Inc., Boston, MA

MDA2OENwREUyNElacTRWMGZ2TGNncXJ2U1E9PQ==
  • Themesoft Inc.
  • Boston, MA

Job Description

Job Title: Production Support Engineer

Location: Boston, MA - Onsite

Minimum Mandatory Skills SQL, UNIX, Windows, Autosys, ITIL

Desired Skills Splunk, Dynatrace, Banking Support

Job Description:

  • Deep understanding of Unix, Cloud PAAS, Oracle SQL queries to take care of any intensive analysis.
  • Good experience in Service Now ticketing tool for all Incidents, SRs, Problem Tickets and also Change/Problem Management Process.
  • Good experience in DB Queries – Be able to write queries including fair complexity.
  • Good experience support environment – Be able to understand ticket priorities, escalation matrix, client connects, weekly status representation, MI protocol, etc.,
  • Having Exposure in support banking application.
  • Having exposure in monitoring tools like Splunk, Dynatrace.
  • Having additional knowledge on Grafana
  • Excellent customer communication.
  • Good Analytical skills and team member skills.

Job Tags

Similar Jobs

Motherson Group

Maintenance Manager Job at Motherson Group

 ...and lighting modules. As a supplier and development partner, we manufacture for renowned automobile producers such as AUDI, BMW, Mercedes, Volkswagen, Subaru, and Volvo. Responsibilities Manage and lead the maintenance team, including hiring, training, scheduling... 

SAFE-COM Wireless

Assembly and Test Technician Job at SAFE-COM Wireless

 ...Our equipment has been designed like our life depends on it. It does. Are you an experienced circuit board or mechanical assembly technician and enjoy working in a fast-paced environment where you are an integral part of the day-to-day success of an organization that... 

Photon

Associate Creative Director Job at Photon

 ...We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit to learn more about us, how we work, and our customer case studies. About Photon... 

Clinic Concierge

Family Nurse Practitioner (FNP) Job at Clinic Concierge

 ...home sick visits for adults and kiddos, weight loss management, telehealth services, aesthetic treatments, botox/dysport, microneedling,...  ...Description This is a part-time or full-time role for a Family Nurse Practitioner at Clinic Concierge. This position will be mainly... 

Legacy Health

RN Staff Nurse - Women's Services Job at Legacy Health

 ...relevant Standards and Scope of Practice for the Registered Nurse. The RN Staff Nurse assesses, analyzes, plans, implements and evaluates...  ...NRP if not performing in Charge, Neonatal Resuscitation, Baby, or NICU RN roles. If recovering OB or Surgical patients AHA ACLS...