Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a success Senior Product Designer do at Fiserv?

The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. The platform empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools.  

Fiserv is hiring for a Senior Product Designer to join our growing team.  This Senior Product Designer will partner with a dedicated team of Product Designers, Engineers, Product Managers, and Product Operations associates to ensure both restaurant operators and restaurant guests have an exceptional experience interacting with BentoBox products. This is a high-leverage role that will have a significant impact on our ability to deliver value to restaurants and will require partnership stakeholders throughout Fiserv. 

What You’ll Do:

• Take ownership of a project’s product design process, acting autonomously to lead a project to a successful launch

• Produce elegant solutions to complex problems, efficiently and consistently

• Design from concept to hand-off, knowing when to make low-fi sketches and when to make pixel-perfect prototypes

• Help maintain and evolve our design system

• Inform design solutions by conducting competitive analysis, reviewing analytics, interviewing users and running user tests

• Partner closely with product managers, engineers and internal stakeholders to find effective but practical solutions to customer needs

• Give and solicit feedback from other designers, including mentoring less senior designers

• Present concepts to leadership, justifying your choices with rationale and research

What you need to have:

• 5+ years of product design experience with a portfolio showcasing end-to-end design decisions. 

• Experience designing for B2B or B2B2C products.

• Proficiency in modern design tools, particularly Figma, with expertise in design systems and component libraries.

• Demonstrated experience in end-to-end product design, creating intuitive, visually appealing, and user-focused solutions.

• Strong foundation in visual design principles, including typography, color theory, hierarchy.

• Knowledge of current and emerging design trends, as well as an understanding of established best practices.

• Experience conducting user and competitor research and analyzing data insights to inform and iterate designs. 

What is nice to have:

• Ability to think strategically about product vision and balance user needs, business objectives, and technical constraints effectively. 

• Excellent communication and collaboration skills, with the ability to clearly articulate and defend design decisions to stakeholders. 

• Ability to create clickable prototypes to communicate and test design ideas.

• Familiarity with accessibility standards

• Experience with interface animations.

• Experience in the hospitality industry.

• A positive, proactive approach to your work.

• Empathy for users, understanding their pain points and advocating for their need.

Additional Information

• In Office first company - (M-F in office)

• Competitive salary

• Comprehensive benefit plans to suit your unique needs 

• 401(k) with company match and Employee Stock Purchase Plans

• Generous time off programs including paid parental leave

• Holistic wellness program

• 8 highly active Employee Resource Groups

• Professional development, growth and support

• Company-sponsored volunteer days and community-building events  

• Opportunity to work with a passionate team making a positive impact on the hospitality community

* In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Salary Range

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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