Job Description

Join ANNA and Help Shape the Future of Autism Services

About ANNA (Allied Network for Neurodevelopmental Advancement):

ANNA is a clinician-led, venture-backed provider of naturalistic autism services. Located in the greater Boston area, we are dedicated to delivering exceptional care in a nurturing and supportive environment for autistic children and their families. We are on a mission to provide high-quality, evidence-based services through clinical excellence, multidisciplinary collaboration, and compassionate, family-centered care. If you are a dynamic leader looking to make a meaningful impact, we invite you to join us.

Position Overview:

ANNA is seeking a Senior Vice President (SVP) of Operations to own and drive our growth and operational success. Reporting directly to the CEO, this role is instrumental in market selection and expansion, opening new centers, launching innovative service lines, and ensuring financial performance across all operations. The SVP of Operations will work closely with clinical, administrative, and community outreach teams to ensure the highest standards of care while spearheading strategic growth initiatives.

This is an exciting opportunity for a results-driven leader who thrives on scaling operations, optimizing financial performance, and driving expansion efforts with a high degree of ownership.

Key Responsibilities:

Market Expansion:

• Conduct market analysis using referral data, competition insights, and staff availability to identify optimal locations for expansion.
• Oversee real estate operations, including site selection, lease negotiations, architecture, and build-out for new centers.
• Collaborate with the community outreach team to build referral networks and drive client volume in new markets.

Service Line Development:

• Partner with clinical leadership to design and implement new clinical programs that align with ANNA’s mission and market needs.
• Develop operational frameworks and budgets to support successful service line launches.

Operational Leadership:

• Take full ownership of the financial and operational success of ANNA’s existing and future centers.
• Provide financial oversight of operations to ensure centers meet budget goals and operate efficiently.
• Work closely with the Chief Clinical Officer and clinical leadership to align financial operations with clinical excellence.

Profit & Loss (P&L) Management:

• Track key financial metrics, including revenue, utilization, and cost per client.
• Identify opportunities to enhance financial outcomes and optimize value levers.

Team Development:

• Build and manage a high-performing team of Regional Operations Directors to support expansion and oversee multi-site operations.
• Collaborate with human resources to ensure effective hiring strategies for new center staff, including clinicians and administrative personnel.

Qualifications:

Education & Experience:

• Bachelor’s degree required; advanced degree preferred.
• Minimum of 10 years of experience in multi-site healthcare operations.
• Experience in ABA or related fields preferred.
• Clinical experience or familiarity with autism services strongly preferred.

Skills & Competencies:

• Strong understanding of healthcare financial operations, with experience managing P&L across multiple locations.
• Proven ability to build and manage high-performing teams in a growth-focused environment.
• Demonstrated expertise in market expansion, data-driven analysis, and site development.
• Excellent problem-solving, communication, and leadership skills.

What We Offer:

• Competitive salary and performance-based bonuses .
• A mission-driven, collaborative work environment .
• Professional development opportunities to support your growth.
• Comprehensive benefits package, including health, dental, and vision insurance, 401(k) with employer match, and generous paid time off .
• A clear track to Chief Operating Officer (COO) for a high-performing candidate who successfully drives growth and operational excellence.

Location: In-person, Greater Boston (significant travel required if not local)

Salary: Competitive, commensurate with experience

Ready to Join Us?

If you are a visionary leader passionate about expanding access to high-quality autism services and owning the growth and operational success of a fast-growing, mission-driven company , we encourage you to apply.

ANNA is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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