Job Description

Theymade is a unique and exciting shopping experience, allowing customers to customize their own clothes. We understand the importance of self-expression and individuality, and we strive to provide a platform where customers can unleash their creativity and design clothing that truly reflects their style and personality. With our extensive range of high-quality materials, and expert guidance, we empower customers to become designers and bring their fashion visions to life.

We are seeking a dynamic and customer-focused individual to join our team as  Manager . This role involves providing exceptional service to our retail customers while also overseeing and coordinating memorable birthday parties for children and adults. As a Retail Associate and Birthday Party Manager, you will be responsible for ensuring a positive experience for both retail customers and party attendees, maximizing sales opportunities, and maintaining a well-organized and enjoyable party environment.

Responsibilities

Retail Sales:

• Greet and assist customers in a friendly and professional manner.
• Provide product information, recommendations, and assistance with purchases.
• Process transactions accurately and efficiently.
• Maintain a well-stocked and visually appealing retail area.
• Monitor inventory levels and replenish merchandise as needed.
• Assist with pricing, promotions, and displays to optimize sales.

Birthday Party Management:

• Coordinate and manage all aspects of birthday parties, including planning, setup, execution, and cleanup.
• Interact with customers to understand their party requirements and preferences.
• Offer guidance and suggestions on party themes, activities, and packages.
• Schedule and book party reservations, ensuring proper coordination with customers and staff.
• Prepare party rooms, decorations, and supplies based on the chosen theme.
• Facilitate party activities, such as games, crafts, entertainment, and food service.
• Ensure the safety and well-being of party guests at all times.
• Address and resolve any customer concerns or issues during parties.
• Collaborate with the retail team to promote and upsell party packages and related merchandise.

Management:

• Manage and own all interactions within the studio
• Available work ALL weekends
• Wednesday- Sunday Schedule
• Lead team and keep all assistants on task
• Manage store operations such as restock, back stock and updating inventories
• Take video and own social media content

Qualifications

• Retail Management Experience 2 Years

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