Telecommunications Operator Job at Rutland Regional Medical Center, Rutland, VT

MGttK0NaUEcyWUlkb281eWN2M1VoYVB0UWc9PQ==
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

This is an onsite position. Responsible for answering and connecting all incoming organization calls to the requested areas. Transfers clinical and support staff calls to desired destinations for continuity of patient care. Obtains additional and/or relevant information from callers to determine appropriate call destinations. Operates as a key member of the emergency management process. Dispatching teams in a clear, accurate, and calm manner to respond to emergencies. Functions as an after-hour care representative for clinical offices. Takes messages for both urgent and non-urgent matters and dispatching them as requested by individual offices.

Minimum Education

  • High School Diploma or equivalent.

Minimum Work Experience

  • 2 years of experience in a customer service, retail, or other fast-based business environment.
  • Prior call center experience preferred.

Required Skills, Knowledge, and Abilities

  • Demonstrated excellent verbal communication skills including active listening.
  • Demonstrated strong reading comprehension, spelling, and grammar skills.
  • Ability to handle high call volume professionally, efficiently and confidentially.
  • Good organization, prioritization skills and attention to detail
  • Demonstrated ability to adapt swiftly to changing priorities.
  • Demonstrated ability to remain calm during emergency situations.
  • Proficient in Microsoft Suite (Word, Excel, Outlook, SharePoint, etc)

Pay Range: $15.34 - $22.77

COMPETITIVE DIFFERENTIALS RATES

  • $4.25 - Evenings
  • $8.00 - Nights
  • $4.75 - Weekends

#PM24

PI6f6f47d0acb0-30492-35681492

Job Tags

Work experience placement, Immediate start, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Supplemental Health Care

Occupational Therapist - School Based Job at Supplemental Health Care

 ...Supplemental Health Care is hiring Occupational Therapists to work at a partnering school district in Sandy, Oregon. We bring more than 40 years of experience and a reputation for excellence to every healthcare professional we support. School-Based Occupational Therapist... 

Clayco

Structural Steel Estimator, Steel Procurement Job at Clayco

 ...The Role We Want You For The primary function of the Structural Steel Estimator, Steel Procurement is to provide accurate bid proposals...  ...accurate material quantity take-off. Develops comprehensive, detailed proposal for the project estimated. Maintain project... 

Purple Fly Solutions

Microsoft Dynamics CRM Developer (Sales/Service Experience) Job at Purple Fly Solutions

 ...Job Title: Microsoft Dynamics CRM Developer (Sales/Service Experience) Location: Santa Clara, CA Need 12+ years of overall expereience including 5+ years of US expereince Key Responsibilities: Customize and configure Microsoft Dynamics 365 Sales and... 

Walt Disney Imagineering

Costumer Job at Walt Disney Imagineering

 ...disciplines and talents from technical directors, writers, and lighting designers to choreographers, cosmetologists, and music producers ...  ..., unparalleled spectacle and a dash of pixie dust. The Costumer role takes a costume from page to stage. You will research and... 

Goodwill Industries of Central Florida, Inc.

Employment Specialist Job at Goodwill Industries of Central Florida, Inc.

 ...Our Commitment to YOU! With over six decades of dedicated service, Goodwill Industries of Central Florida (GICF) is a trusted partner in providing job training, job placement services, and other support services to empower individuals to achieve their fullest potential...