Job Description

Ultimate Staffing Services is actively seeking an experienced Customer Service Representative to join their client's dynamic team in Minnesota. The ideal candidate will possess a passion for delivering exceptional customer experiences and will be comfortable working in a fast-paced environment.

Responsibilities:

• Responding to customer inquiries via phone, email, and chat with professionalism and efficiency.
• Resolving customer issues and complaints in a timely manner, ensuring customer satisfaction.
• Documenting customer interactions and updating records in the database.
• Collaborating with team members to improve customer service processes and practices.
• Providing product and service information to customers as needed.

Requirements:

• High School diploma or equivalent.
• Previous experience in a customer service role preferred.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using computers and software applications.

Work Hours:

Monday - Friday

Benefits:

• Competitive pay range of $20 to $22 per hour.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement savings plan with company match.
• Opportunities for career advancement.

Additional Details:

The role offers a pay range of $20 to $22 per hour, depending on experience and qualifications.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Hourly pay, Holiday work, Local area, Monday to Friday,

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