Job Description

Location: West Valley, NY
Title: IT Director
Schedule (FT/PT): Regular Full Time
Travel Required: As Needed
Clearance: Ability to Obtain

For over 25 years, North Wind Group (North Wind) and its subsidiary companies have been influencing the future of, and aiming to be the nationwide small business leader in, the engineering, environmental, construction, IT/cyber, facility operations, and professional service industries. North Wind allows its employees to develop creative and practical solutions to complex problems, while accomplishing its mission of delivering quality results safely, on time, and on budget, for every project. Our mission is accomplished through forward-thinking, advanced technology services, and our cultivation of a diverse and inclusive workplace.

North Wind recognizes our biggest asset is our employees. Our success is a direct result of the hard work, skills, expertise, and unique perspectives and talents that each of our employees bring to North Wind. We are looking for exceptionally talented, motivated, and dynamic individuals to join the North Wind team – not only to support our mission but be an integral part of our continued success.

POSITION PURPOSE:

Manages all aspects of the IT support organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and implement the IT infrastructure strategy for the organization, including hardware, core infrastructure software (database, OS, Office365, etc.), and networking.
• Oversee the installation, configuration, and maintenance of all hardware, software systems, ensuring they are secure, reliable, and meet the needs of the organization.
• Manage and mentor a team of IT professionals, providing guidance and support as needed to ensure the team is working efficiently and effectively.
• Ensure all IT systems are in compliance with applicable regulations, policies, and standards.
• Work closely with customers, functional leads, and counterparts to deliver solutions in diverse organizations and project environments.
• Develop and manage the IT budget, ensuring expenditures are within approved limits and providing reports to leadership.
• Ensure the IT is scalable and adaptable to meet the changing needs of the organization, including disaster recovery and business continuity planning.
• Develop and maintain relationships with customers, vendors and suppliers, ensuring the organization is receiving quality products and services at competitive prices.
• Stay up-to-date with emerging technologies and trends in IT, evaluating their potential impact on the organization and making recommendations for adoption where appropriate.
• Collaborate with other departments within and outside the organization to ensure IT is aligned with the overall business goals and objectives.
• Develop and implement IT policies and procedures, ensuring they are clearly communicated and followed by all members of the organization.
• Ensure highly available operating environments utilizing secured on premise, hosted, SaaS, PaaS and cloud platforms.
• Maintain accurate system and network procedures and documentation for standards, assets, circuits, inventories, security configurations, audit controls, etc.
• Ensure standards are followed including those provided by security, and industry best practices.
• Develop and maintain a disaster recovery/business continuity plan. Work with IT and other functional leaders to test and ensure an actionable recovery.
• Maintain a strong working knowledge of technologies, architectures, and systems relevant to operations.
• Lead critical troubleshooting efforts and provide direction for issues in conjunction with vendors and infrastructure environments.
• Develop and maintain security and assess control on systems and networks in collaboration with Security team to deliver projects, incident management needs and monitoring.
• Evaluate current infrastructure investments and drive efficiencies, innovations and automations through new and existing tools.

MINIMUM QUALIFICATIONS:

Education and Experience:

• Bachelor's degree required in Computer Science or similar degree preferred or a combination of education, experience, training, and certifications.
• Ten (10) or more years of experience in IT, designing and supporting IT architecture and project management.
• Five (5) or more years of experience leading an IT department or organization, architecting solutions, implementing and supporting software.

Skills and Abilities:

• Expert knowledge of technologies and languages in Operational platforms such as, but not limited to: Linux, Unix, VMWare, Microsoft Server, Microsoft Azure, Amazon Web Services, Palo Alto, LAN/WAN/wireless.
• Deep understanding of hardware scalability, high availability, risk mitigation and best practices of implementing IT infrastructure at scale
• Experience with designing, deploying and supporting infrastructure and applications
• Ability to optimize computer hardware/software delivery and provide actionable metrics
• Ability to manage and track end user requests and provide reporting metrics on how the service desk is supporting the organization.
• Flexibility to adapt to changing situations
• Demonstrated ability to effectively communicate to all levels of talent
• Solid problem-solving and conflict management skills

Special Requirements:

• Must pass pre-employment background check
• Must pass pre-employment drug screening
• Applicants are required to have REAL ID ACT compliant documentation at time of hire and nothing on record that would prohibit you from gaining access to Department of Energy sites
• Must be able to obtain and maintain at least a DOE “Q” clearance
• Ability to travel up to 10%

PHYSICAL DEMANDS:

This position is primarily sedentary in nature. The work involves sitting most of the time, but may involve walking or standing for brief periods of time. The work may involve exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

WORKING ENVIRONMENT:

Works mainly in typical office environment. The noise level in the work environment is usually quiet

North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline +1.208.528.8718 or use the Request for Reasonable Accommodation ( form to get assistance.

North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

Proof of citizenship will be required as a condition of employment.

Candidates may be required to obtain and hold a Secret or Higher US Government Clearance. 

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