Job Description

Job description

• Data Entry
• Proficiently use Microsoft Office applications
• Answer the main office phone and delegate inbound calls to the correct department
• Act as point of contact for complaints and escalate issues as appropriate
• Ability to work effectively in a fast-paced environment while using exceptional analytical skills to sift through high volumes of data/information
• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients
• Excellent organizational and attention to detail skills
• Keeping records of customer interactions, transactions, comments, and complaints
• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients
• Backup support assistance to other staff in department as needed
• Results-oriented with strong critical thinking and problem-solving skills
• Efficiently manage and navigate through different emails throughout the day
• Must have a HS diploma or GED equivalent
• Must be at least 18 years old
• Bilingual – Spanish – preferred
• Other duties as needed or assigned
• Ability to work in a team environment
• Must be authorized to work in the United States
• Must be willing to submit to a background screening

Job Type: Full-time

Salary: From $20.00/Hr

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift (9am-6pm)
• Day shift
• Monday to Friday

Experience:

• Microsoft Excel: 1 year (Required)
• Sale Force Software
• Freshdesk Software
• Adobe Acrobat

Work Location: In person

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

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